Choosing a new Ford truck, SUV or EV is a major investment, and protecting that investment should be a priority right from the start. That's why Hoffman Ford offers an exclusive ownership advantage designed to keep your vehicle in great shape while delivering extra confidence every mile you drive. Hoffman Complimentary Care+ provides an additional layer of protection for those who buy or lease a new vehicle, covering the everyday surprises that come with owning a car.
As a family-owned and -operated Ford dealership near Hartford, we've built our reputation on standing by our customers long after the sale. Serving drivers since 1921 and proudly part of the Hoffman Auto Group, we understand that real value comes from a relationship that lasts.


What Is Hoffman Complimentary Care+?
Hoffman Complimentary Care+ is a protection program created specifically for customers of Hoffman Ford who purchase or lease a new Ford. It's designed to help you maintain your vehicle's appearance and value while tackling some of the most frequent frustrations drivers face. Whether it's a lost key, a minor ding or an unexpected breakdown, this program has you covered.
Think of it as a safety net for the little things, the small setbacks that can add up in cost and hassle over the course of ownership. Best of all, it comes with eligible new vehicle purchases and leases, delivering genuine protection without any second-guessing.1
What Does Complimentary Care+ Cover?
This program bundles three valuable benefits into one convenient package. When you drive home a new Ford model from our East Hartford Ford dealership, you can count on Key Replacement Coverage, which protects you for up to $800 for one key per 12-month period if your key fob is lost, stolen, damaged or destroyed. You'll also enjoy Paintless Dent Repair, because everyday dents and dings happen; this coverage handles dents to your vehicle's exterior vertical and horizontal panels, as long as the dent is no larger than four inches in diameter.
To top it off, 24/7 Emergency Roadside Assistance means help is available around the clock, wherever and whenever you need it.1


24/7 Roadside Assistance
There's never a convenient time to be stranded, but with Complimentary Care+ from our Ford dealership near Hartford, help is only a phone call away, day or night. Our 24/7 Emergency Roadside Assistance is ready to get you back on the road quickly and safely, whether you're commuting downtown or heading out on a weekend trip.
Covered roadside services include towing, flat tire changes, gas and fluids delivery, battery services and frozen lock and lockout services. Knowing dependable help is always within reach makes every drive a little more worry-free.1
Vehicle Protection for Connecticut Ford Drivers
Small imperfections can quietly chip away at your vehicle's resale or lease-return value. By addressing minor dents, replacing lost keys and providing reliable roadside support, Complimentary Care+ helps protect the long-term value of your Ford F-150, Bronco or Explorer. It's just one more way we look out for the drivers we serve.
As a dealership that's won the Best of Hartford Award for 20 years in a row, we're committed to delivering exceptional ownership experiences from beginning to end. For our used car shoppers, we also back eligible vehicles with the Hoffman 6-Month/6,000-Mile Powertrain Warranty, a testament to the confidence we have in every vehicle we sell.1

Review Warranty Coverage Details at Hoffman Ford
Ready to enjoy the peace of mind that comes with Hoffman Complimentary Care+? Browse our lineup and find the model that fits your lifestyle. Be sure to check out our new Ford specials near Hartford to make your next vehicle even more affordable.
Connecticut Ford shoppers will find our team ready to answer questions and walk you through everything Complimentary Care+ has to offer. Discover the Hoffman difference today. Contact Hoffman Ford to learn more or visit our East Hartford Ford dealership in person.
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Hoffman Ford Complimentary Care+ FAQs
1 Hoffman Complimentary Care+ and the Hoffman 6-Month/6,000-Mile Powertrain Warranty are available on eligible new and used vehicles only. Coverage limits, terms, exclusions and eligibility apply, including the $800 per 12-month key replacement limit and the four-inch dent-size limit. See dealer for complete program and warranty details.
What is included in Hoffman Complimentary Care+ for new Ford buyers?
Hoffman Complimentary Care+ bundles three benefits into one ownership program: key replacement coverage up to $800 per 12-month period, paintless dent repair for exterior dents no larger than four inches in diameter and 24/7 emergency roadside assistance. It comes with eligible new vehicle purchases and leases at Hoffman Ford in East Hartford, so there's no guesswork about what's covered.1
How does the 24/7 Emergency Roadside Assistance work through Complimentary Care+?
24/7 Emergency Roadside Assistance through Complimentary Care+ connects you with help any time of day or night as you commute or travel. Covered services include towing, flat tire changes, gas and fluids delivery, battery services and frozen lock and lockout services. Help from our East Hartford Ford dealership is just a phone call away whenever you need it most.1
Can I get Complimentary Care+ on a Ford lease or is it only for purchases?
Complimentary Care+ is available to both purchasers and lessees of eligible new vehicles at Hoffman Ford. Whether you choose to buy or lease a Ford, you'll receive the same key replacement, dent repair and roadside assistance benefits. Contact our nearby Ford dealer today to confirm eligibility on the model you're considering.1
Why should I buy a Ford at Hoffman Ford instead of another dealership?
Hoffman Ford is a family-owned and -operated dealership serving drivers since 1921 and part of the Hoffman Auto Group, with a reputation strong enough to earn the Best of Hartford Award for 20 years in a row. Beyond Complimentary Care+, eligible pre-owned shoppers also benefit from the Hoffman 6-Month/6,000-Mile Powertrain Warranty, reflecting our confidence in every vehicle we sell. That kind of long-term commitment is the Hoffman difference.1
Where can I learn more about Complimentary Care+ and browse new Ford models?
Shoppers can explore the full lineup of new Ford models at Hoffman Ford in East Hartford and ask our team any questions about Complimentary Care+ coverage. Visit our showroom in person or contact us online to get started. Browse current new Ford specials on our website to make your next vehicle even more affordable.